General FAQ

Choose the option you are looking for
My order
My delivery
Mes retours
Mon paiement
Mon compte
Mon programme de fidélité
Nous contacter

How to place an order?

How do I use my promotional code?

How do I know if my order has been taken into account?

I havent received a confirmation email, what should I do?

Can I modify my order once placed?  

Can I cancel my order once placed?

Has my order been shipped?

My order is damaged, what should I do?